Lucky Scoops - FAQ

🎁 What is a Lucky Scoop?

Lucky Scoops are surprise-style products 🎀

Each scoop contains a curated selection of items chosen at random 🎨✨

By purchasing, you acknowledge that item selection, themes, and exact contents may vary 🎲

📦 How many items are included?

Each scoop includes approximately 10 surprise items, plus 1 free gift per scoop and if you take 4 scoops you get 5 gifts! Exchange 3 same beads for a higher value item!! 🎁🎀

Items may include stationery, daily use items, and kawaii treasures 🌈

🎨 Can I request a specific colour, theme, or item?

You can leave your preferences (colour, theme, or items you don’t want) in the order notes 📝

I’ll do my best to accommodate requests depending on stock availability 🌟

⚠️ Please note: all scoops are surprise-style and cannot be guaranteed 🎲

🔁 Will there be duplicates?

If multiple scoops are ordered, I try to minimize duplicates ✨

But duplicates may happen due to limited stock 🛍️

🎁 Are free gifts guaranteed?

Each scoop includes one free gift 🎉

Free gifts may vary in type and value and are not subject to replacement or exchange ❌

🔄 Returns, refunds & exchanges

Due to the surprise nature of Lucky Scoops, all sales are final ❌

Refunds, returns, or exchanges are not accepted for personal preference or perceived value 💌

⚠️ This is a surprise product 🎁. By completing this purchase, you acknowledge and agree that item selection is random 🎀, preferences are not guaranteed 🌈, and all sales are final ❌. Refunds, returns, or chargebacks will not be accepted based on personal preference or perceived value 💌.

⏱️ Processing & shipping

Orders are usually processed within 2–5 business days 🕒

Shipping times vary by destination 🚚✨

🩷 Are Lucky Scoops suitable as gifts?

Absolutely! 🎀

If you’d like it sent as a gift, leave a note at checkout 💌

Perfect for birthdays, holidays, or just because ✨

⚠️ Important note

By purchasing a Lucky Scoop, you acknowledge and agree that: