Lucky Scoops - FAQ
🎁 What is a Lucky Scoop?
Lucky Scoops are surprise-style products 🎀
Each scoop contains a curated selection of items chosen at random 🎨✨
By purchasing, you acknowledge that item selection, themes, and exact contents may vary 🎲
📦 How many items are included?
Each scoop includes approximately 10 surprise items, plus 1 free gift per scoop and if you take 4 scoops you get 5 gifts! Exchange 3 same beads for a higher value item!! 🎁🎀
Items may include stationery, daily use items, and kawaii treasures 🌈
🎨 Can I request a specific colour, theme, or item?
You can leave your preferences (colour, theme, or items you don’t want) in the order notes 📝
I’ll do my best to accommodate requests depending on stock availability 🌟
⚠️ Please note: all scoops are surprise-style and cannot be guaranteed 🎲
🔁 Will there be duplicates?
If multiple scoops are ordered, I try to minimize duplicates ✨
But duplicates may happen due to limited stock 🛍️
🎁 Are free gifts guaranteed?
Each scoop includes one free gift 🎉
Free gifts may vary in type and value and are not subject to replacement or exchange ❌
🔄 Returns, refunds & exchanges
Due to the surprise nature of Lucky Scoops, all sales are final ❌
Refunds, returns, or exchanges are not accepted for personal preference or perceived value 💌
⚠️ This is a surprise product 🎁. By completing this purchase, you acknowledge and agree that item selection is random 🎀, preferences are not guaranteed 🌈, and all sales are final ❌. Refunds, returns, or chargebacks will not be accepted based on personal preference or perceived value 💌.
⏱️ Processing & shipping
Orders are usually processed within 2–5 business days 🕒
Shipping times vary by destination 🚚✨
🩷 Are Lucky Scoops suitable as gifts?
Absolutely! 🎀
If you’d like it sent as a gift, leave a note at checkout 💌
Perfect for birthdays, holidays, or just because ✨
⚠️ Important note
By purchasing a Lucky Scoop, you acknowledge and agree that:
- Contents are random 🎲
- Preferences are not guaranteed 🌈
- All sales are final ❌
- Surprise is an essential part of the product experience 🎁✨